| Course | |||||
|---|---|---|---|---|---|
 | Business Innovation The philosophies of history’s great thinkers have been the starting point for much of the innovation we take for granted now. Without them, we might never have had cell phones, computers, or even electricity! See, critical thinking is the... | ||||
 | Business Innovation Creative Thinking in Business is the process by which individuals come up with new ideas or new approaches in order to solve problems.
Whether it’s inventing a new product or finding ingenious ways to cut costs and improve quality – like a... | ||||
 | Business Innovation Observation is a key component of innovation. By observing how we and other people do things, we will spot opportunities for improvements. The more we observe, the more opportunities we’ll find. And if a problem is spotted, we can work to... | ||||
 | Business Innovation Do you know what the world’s best-selling toy is?
No, it’s not some new-fangled, shiny, or high-tech gadget. It’s actually the humble Rubik’s cube! That colourful 3D puzzle with problem-solving at its core. And despite the amount of... | ||||
 | Communication Skills Applied Picture the scene: the phone is ringing nonstop, your boss has moved an important deadline, and you can’t figure out why your keyboard has stopped working. You turn on the lamp for a better look, but the light bulb has blown and, to top it all,... | ||||
 | Communication Skills Applied Many people feel uncomfortable being assertive in the workplace. Maybe you’ve got an excellent idea you’d like to talk about in your next meeting, but you can’t find the right moment to speak up. Or maybe you’re wondering if it’s ok to... | ||||
 | Communication Skills Applied Everyone experiences anger. We’re only human, and feeling angry is a healthy, human reaction. If it’s controlled, anger can even be useful. But it’s important to learn how to manage your anger, so you can make sure that it doesn’t get out... | ||||
 | Communication Skills Applied We all experience emotions. They’re an integral part of what makes us human. But knowing exactly what we are feeling and how to express it is something we all struggle with sometimes. Emotional literacy is all about learning to identify,... | ||||
 | Communication Skills Applied Assigning responsibilities and tasks to team members is a big part of being a manager. But even though your boss is your superior, you can still influence the relationship. Matching your manager’s style and aiming to make their role easier will... | ||||
 | Coaching Essentials Have you ever been on a date with someone that did nothing but talk about themselves? Yep, we’ve all been there. They may have impressed you with funny stories, but they didn’t ask you any questions or take an interest in your life. Of... |
